Case Study

Automated Salesforce – Quality Assurance for a US pharmaceutical giant December 11, 2023 Facing the common challenges of lengthy test execution times, constant code changes, and the need to balance development efforts for new features, defect fixes, and program onboarding can be a daunting task. When compounded by complex program-specific requirements and the demand for accuracy through manual testing, it becomes a formidable challenge. In this case study, we explore how a team addressed these issues and implemented a game-changing solution. By developing an automation framework, leveraging pre-built libraries, and adopting an innovative ‘Sprint minus 1’ approach, they achieved remarkable results, significantly boosting efficiency and productivity. Let’s delve into the details of this transformative journey. Read the case study to know more: View the Case Study Interested in taking your big leap to success with us? Contact Us

Conversational AI for Patient Assistance Program September 25, 2023 Discover how Neutrino, a leading provider of global commercial services to the life sciences industry, partnered with a major pharmaceutical manufacturer in the US to revolutionize patient assistance programs (PAPs). Through the implementation of an intelligent solution using GCP – Dialogflow, Neutrino achieved remarkable results, including a 60% reduction in enrollment queries, a 65% reduction in general inquiries, a 70% reduction in eligibility queries, and annual savings of $1.5 million. This innovative approach also eliminated 35,000 hours of manual efforts per year, streamlining processes and improving accessibility for patients, prescribers, payers, and channel partners. Read the full case study for insights. View the Case Study Interested in taking your big leap to success with us? Contact Us

Conversational AI for Training Programs September 22, 2023 Discover how Neutrino, in partnership with a global leader in IT training and professional services, transformed their customer support with a cutting-edge Conversational AI solution powered by Amazon Lex. This innovative solution addressed the challenge of diverse training programs across multiple regions, language barriers, and a high volume of customer queries. Learn how strategic language translation and live agent routing contributed to enhancing customer satisfaction and operational efficiency. This case study highlights the remarkable success achieved with Amazon Lex, providing a 95% accuracy rate in addressing daily customer queries. Explore the full case study to delve into the details of this successful transformation in IT customer support. View the Case Study Interested in taking your big leap to success with us? Contact Us

Optimizing GxP Compliance Streamlined Application Validation for a Leading Pharma Hub Services Provider in the U.S. September 15, 2023 Neutrino played a pivotal role in assisting a leading Pharma Hub Services provider in the U.S. to revamp its application validation process, aligning it meticulously with stringent GxP regulations. This transformation ensured that the validated state of the application was upheld consistently throughout its entire lifecycle. To gain a comprehensive understanding of how Neutrino and the Pharma Hub Services provider addressed these challenges and achieved their objectives, we encourage readers to delve into the full case study. Discover the transformative journey that led to a streamlined and compliant application validation process. View the Case Study Interested in taking your big leap to success with us? Contact Us

Neutrino proficiently helped a major life sciences company in the US streamline its business operations. May 24, 2023 Understanding the client’s unique requirements, Neutrino developed a tailored strategy to address their operational challenges. Our team of experts collaborated closely with the company to identify pain points, streamline workflows, and implement efficient solutions. Read More Interested in taking your big leap to success with us? Contact Us